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Client Portal

One place for your entire project.

Track progress, upload files, message your team, and submit support tickets, all from a private, secure dashboard.

Secure client login

Already a client? Sign in to access your dashboard, files, messages, and support tickets.

Portal access is provisioned after your project starts. Start a project.

Support Hub

Your Website Support Hub

Customers on ongoing support plans receive access to a private portal where website updates, support requests, files, and maintenance communication stay organized in one place.

  • Submit website update requests
  • Upload images, content, or documents
  • Report bugs or technical issues
  • Track support and maintenance requests
  • Communicate about website changes
  • Review completed updates
  • Keep everything organized after launch

Portal access is included with select ongoing support and maintenance plans. One-time website projects may not require portal access after launch.

Ongoing support customers can use the portal to request updates, report issues, and manage website support without searching through texts, emails, or social media messages.

Want support after your website launches? Choose an ongoing maintenance plan to keep your website updated, supported, and easy to manage.

Project Tracker
Phases, percent complete, and pending items at a glance.
Communication Center
Slack-style threads with attachments and notifications.
File Upload Center
Drop logos, brand guides, photos, videos, and PDFs.
Maintenance Tickets
Submit prioritized support tickets and track status.
Business Profile
Manage brand colors, logo, social links, and contact info.
Approvals & Reviews
Approve designs, copy, and milestones in one tap.
Ongoing Support

Ongoing Website Support

Her Digital Media offers ongoing website support, maintenance, updates, and technical assistance for customers who want long-term support after launch.

Maintenance & Updates
Plugin updates, content edits, and routine care.
Security & Backups
Monitoring, hardening, and reliable backups.
Technical Assistance
Dedicated help when you need a quick fix.

Activate your portal.

Portal accounts are included with the Growth and Pro packages and provisioned after your kickoff call.

View packages