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Her Digital MediaHer Digital Media
Services

Digital systems that work together.

Seven services. One custom-engineered operational system. Choose a single piece or layer them into a complete infrastructure built around how your business actually runs.

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At a glance
Services
7 modular offerings
Engagement model
One accountable team
Typical build
1 to 8 weeks, scoped
Post-launch
30 days included
Support
Tiered SLA, founder access
Why Her Digital Media

The difference is the system underneath.

Built as one system

Your site, booking, payments, operational data, and portal share one source of truth. Custom-engineered, no duplicate data, no tools fighting each other.

Premium, not enterprise-bloated

Designed for owner-operated and growing brands that want to look, and operate, like the top of their market, without the bureaucracy of an agency.

Owned outcomes, not handoffs

We design, build, integrate, and maintain. One accountable team from kickoff through year two, you always know who to call.

The catalog

Seven services, one connected platform.

Every service is engineered to stand alone, and to plug into the others. Start anywhere; expand when the business is ready.

01 · The storefront

Website Design & Development

A conversion-focused, mobile-first website that reflects your brand and earns the click.

Built for

Owners ready to retire a DIY site, template, or outdated build that no longer matches the business.

How it connects

Becomes the surface that booking, payments, CRM, and portal all live on.

Typical timeline:3 to 6 weeks
Add to your build
What's included
  • Custom-designed pages (no templates)
  • Mobile-first responsive build
  • CMS or structured content where it makes sense
  • Performance + Lighthouse optimization
  • On-page SEO foundations
  • Analytics + event tracking
  • Launch checklist & DNS handoff
Outcomes you can expect
  • A site that looks like the brand you want to become
  • Faster load times and better Core Web Vitals
  • A foundation every other service plugs into
02 · The calendar engine

Booking Systems

Let clients schedule 24/7 with deposits, reminders, and live calendar sync.

Built for

Service businesses losing time to phone tag, double-bookings, or no-shows.

How it connects

Pushes contacts into the CRM and triggers automations on every new booking.

Typical timeline:1 to 2 weeks
Add to your build
What's included
  • Online scheduling embedded in your site
  • Calendar sync (Google / iCloud / Outlook)
  • Automated email + SMS reminders
  • Deposits and pre-authorization
  • Service & staff configuration
  • Cancellation and rebooking rules
Outcomes you can expect
  • Recover hours per week from manual scheduling
  • Lower no-show rate with deposits + reminders
  • Bookings that come in while you sleep
03 · The revenue layer

Payment Processing

Secure checkout, Stripe, Square, Apple/Google Pay, built into your site, booking, or portal.

Built for

Businesses ready to accept money online for products, deposits, packages, or recurring services.

How it connects

Logs every transaction to the CRM and links to client portal invoices.

Typical timeline:1 to 2 weeks
Add to your build
What's included
  • Stripe or Square integration
  • Apple Pay & Google Pay
  • One-time, subscription, and deposit flows
  • Receipts, refunds, and tax handling
  • Failed-payment recovery
  • Reporting + dashboard access
Outcomes you can expect
  • Accept payments without friction
  • Predictable revenue from subscriptions and packages
  • Fewer disputes with clean receipts and records
04 · The connective tissue

Custom Workflow Automation

Custom-engineered workflows for leads, onboarding, follow-up, and reactivation — built around your specific operations.

Built for

Owners doing the same email, tag, or task by hand more than once a week.

How it connects

Sits between every system — site, booking, payments, operational data, portal — keeping data flowing.

Typical timeline:1 to 3 weeks
Add to your build
What's included
  • Workflow audit and mapping
  • Custom-built automation logic and API integrations
  • Email & SMS sequence triggers
  • Form routing + lead assignment
  • Tagging and segmentation logic
  • Failure alerts so nothing silently breaks
Outcomes you can expect
  • Faster response times on every new lead
  • A consistent client experience without you in the loop
  • Hours of weekly admin work removed
05 · The relationship memory

Custom CRM & Operational Systems

Custom-built CRM and operational dashboards engineered around how your business actually tracks clients, pipeline, and work.

Built for

Businesses with leads in inboxes, spreadsheets, and notes apps, and no single view of the client.

How it connects

Receives data from the website, booking, payments, and portal, and powers custom workflow automations.

Typical timeline:2 to 4 weeks
Add to your build
What's included
  • Custom CRM architecture designed around your workflows
  • Custom fields, records, and contact properties
  • Pipeline and stage logic built for your business
  • Form, booking, and payment data wired in
  • Custom reporting dashboards
  • Team training on day-one workflows
Outcomes you can expect
  • One source of truth for every contact
  • Better follow-up because nothing falls through
  • Visibility into where revenue actually comes from
06 · The post-sale experience

Client Portals

Give clients a premium dashboard to track projects, upload files, message you, and pay invoices.

Built for

Service providers whose delivery happens across email threads, texts, and shared drives.

How it connects

Closes the loop — pulls in customer data, payments, and ongoing communication after the sale.

Typical timeline:3 to 6 weeks
Add to your build
What's included
  • Branded login + account experience
  • Project / engagement tracking
  • File uploads & shared assets
  • Direct messaging and support tickets
  • Invoices and payment history
  • Role-based access (owner / staff / client)
Outcomes you can expect
  • Dramatically less back-and-forth
  • An experience that signals enterprise-grade trust
  • Centralized delivery, every file, message, payment in one place
07 · The long-term partnership

Website Maintenance & Support

Updates, fixes, security, and uptime monitoring, handled by the team that built it.

Built for

Owners who don't want to think about hosting, plugins, or 'who do I call when it breaks.'

How it connects

Keeps every other service running, the safety net under the entire system.

Typical timeline:Ongoing
Add to your build
What's included
  • Scheduled updates & backups
  • Security patches and monitoring
  • Uptime + performance alerts
  • Content edits and small enhancements
  • Monthly health report
  • Priority support window
Outcomes you can expect
  • A site that stays fast and secure year over year
  • Predictable, tier-based response times
  • Peace of mind, one number to call
How it fits together

One system, many entry points.

Every service shares data with every other. A new booking creates a contact, fires an automation, and surfaces in the portal, automatically.

Booking
Payments
Automation
Website
The hub
CRM
Client Portal
Maintenance
Data flows in both directions, no module is a silo.
Process

From inquiry to launch in four phases.

01

Discover

We map your business, current stack, and the gap between where you are and where you want to operate.

Deliverable
Scope brief & proposal
Week 1
02

Design

Brand direction, page structure, and system architecture, approved before a single component is built.

Deliverable
Design system & wireframes
Week 1 to 3
03

Build & Integrate

Site, booking, payments, custom CRM, portal — engineered and wired together, with checkpoints along the way.

Deliverable
Staging environment & QA
Week 2 to 6
04

Launch & Support

DNS, analytics, and team training, followed by 30 days of post-launch support and an upgrade path.

Deliverable
Live site + documented handoff
Week 6 onward
Industries

Built for owners who want to look the part.

Don't see yours? We've likely built something adjacent, let's talk.

Salons & spasRestaurants & hospitalityProfessional servicesMulti-location brandsCoaches & creatorsReal estateWellness & fitnessBoutique retailHome servicesMed spas & clinics
The standard

What's always included.

Regardless of which services you choose, every engagement ships with the same foundation.

Mobile-first responsive build
Performance & Lighthouse pass
SEO foundations & analytics
Secure auth & data handling
Documented handoff
30-day post-launch support
Direct founder access
Accessibility-minded build
FAQ

Questions before we talk.

Not sure which services you need?

Start with Packages to see how services bundle, or book a consultation and we'll scope it together.

See Packages Book a consultationOr send a message